Our Next Open Line Event(s)



The Evolving Workplace

Date: Thursday, April 18th   Time: 11am PST
Duration: 45 minutes   
Cost: N/C

Patty Crabtree, Sr. Consultant
Featured Guest:
Patty Crabtree, Sr. Consultant
Lighthouse Consulting Services
 

Dana Borowka, MA
Host:
Dana Borowka, MA
CEO, Lighthouse Consulting Services, LLC
Author of Cracking The Personality Code
 

Past Open Line Events – 2024

Date Description MP3 PDF
Thursday,
March 21st
The Future of Sales Is your Job becoming Obsolete? VIDEO link
Thursday,
February 22nd
Time To Leverage Your Staff For Higher Productivity VIDEO link
Thursday,
January 25th
The Five Biggest Hiring Mistakes In This Market NOT AVAILABLE

Past Open Line Events – 2023

Date Description MP3 PDF
Thursday,
November 16th
Being Planfully Minded For 2024 VIDEO link
Thursday,
October 19th
Elevate your Business! The Value of Delivering Excellent Customer Service VIDEO link
Thursday,
September 28th
How To Conduct A Remote Interview, Defining Your Culture & Hiring Strategy VIDEO link
Thursday,
August 17th
Preparing for the 2024 Potentially Mild Recession & the Uptick In 2025 – Leveraging Opportunity And Setting Your Direction VIDEO link
Thursday,
July 27th
What Can You Ask And Not Ask During An Interview – Are Your Job Application Forms Up To Date VIDEO link
Thursday,
June 22nd
How To Develop The Next Generation Of Leaders VIDEO link
Thursday,
May 18th
M&A – Top 5 Things To Consider VIDEO link
Thursday,
April 20th
The Evolving Workplace VIDEO link
Thursday,
March 23rd
The Future of Sales – Is your Job becoming Obsolete? VIDEO link
Thursday,
February 23rd
Time To Leverage Your Staff For Higher Productivity VIDEO link
Thursday,
January 26th
The Five Biggest Hiring Mistakes In This Market VIDEO link

Past Open Line Events – 2022

Date Description MP3 PDF
Thursday,
October 20th
Wait, What Do You Mean I’m Now a Multi-State Employer? VIDEO link
Thursday,
September 29th
GAP Analysis For Sales VIDEO link
Thursday,
July 28th
Now Is The Time To Streamline Operations For Products And Services VIDEO link
Thursday,
June 23rd
The Evolving Workplace VIDEO link
Thursday,
May 19th
Advancing Best Practices In Workplace Violence Prevention VIDEO link
Thursday,
April 21st
The Future of Sales VIDEO link
Thursday,
March 17th
1st Thing 1st: Set Your Family Governance Plan for Success VIDEO link
Thursday,
February 24th
Time To Leverage Your Staff For Higher Productivity VIDEO link
Thursday,
January 27th
The Five Biggest Hiring Mistakes In This Market VIDEO link

Past Open Line Events – 2021

Date Description MP3 PDF
Thursday,
November 18th
360 Degree Process VIDEO link
Thursday,
October 21st
Tired of Mis-Hires or Not Knowing How to Best Manage Others VIDEO link
Thursday,
September 2nd
Masks, vaccines, and testing! Employers’ heads are spinning! VIDEO link
Thursday,
August 19th
Advancing best practices in workplace violence prevention VIDEO link
Thursday,
July 22th
Benefits of Hiring a Fractional COO/CFO VIDEO link
Thursday,
July 8th
Employee Retention Tax Credit VIDEO link
Thursday,
June 24th
Tired of Mis-Hires or Not Knowing How to Best Manage Others VIDEO link
Thursday,
May 13th
Optimizing Manufacturing Workflow VIDEO link
Thursday,
April 22nd
How to Increase Revenues With Market Research VIDEO link
Thursday,
March 25th
The Power of Culture VIDEO link
Wednesday,
March 3rd
Time To Leverage Your Staff For Higher Productivity – Making Staff Planning a Part of Your Annual Planning Process VIDEO link
Thursday,
February 25th
Interviewing at a Whole New Level! VIDEO link
Thursday,
January 21st
Make your Virtual Meetings Zoom! VIDEO link

Past Open Line Events – 2020

Date Description MP3 PDF
Tuesday,
December 22nd
Preparing Your Thought For 2021- How to handle trepidation VIDEO link
Thursday,
December 10th
Time Management VIDEO link
Thursday,
November 12th
Defining Your Culture & Hiring Strategically VIDEO link
Thursday,
October 22nd
Recent HR Changes VIDEO link
Thursday,
October 1st
How To Get Forgiveness For Your PPP Grant VIDEO link
Thursday,
September 24th
Interviewing at a whole new level! VIDEO link
Thursday,
August 20th
Mentoring in the Evolving New Era VIDEO link
Thursday,
July 23rd
Meditation Workshop VIDEO link
Tuesday,
June 9th
Interviewing At A Whole New Level! VIDEO link
Wednesday,
June 3rd
Managing ‘Comp’ Costs During Covid-19 Audio Slides
Tuesday,
May 26th
On Your Way to Your Next ‘Normal’, What Will You Take With You? Audio Slides
Tuesday,
May 19th
Exercise & Fitness Wherever You Work VIDEO link
Tuesday,
May 12th
Time Management for Working at Home or in the Office Audio Slides
Wednesday,
May 6th
How to Restart Your Business in 30 Days Audio Slides
Tuesday,
April 28th
Open Line – Panel Discussion on Laying People off from an HR perspective / Outplacement for Sr/General Staff Audio Slides
Thursday,
April 16th
How to Keep Sales People Positive & Focused During the Pandemic Audio Slides
Tuesday,
April 7th
Supervising A Remote Work Force Audio Slides
Tuesday,
March 31st
Staying Focused on the Right Things During A Pandemic! Audio Slides
Tuesday,
March 24th
How are you coping with a remote work force? Audio Slides
Wednesday,
March 18th
HR Challenges in the Face of a Pandemic Audio Slides
Thursday,
February 20th
Grow Your Business! 10 Winning Strategies For The New Decade Audio Slides

Past Open Line Events – 2019

Date Description MP3 PDF
Friday,
November 22nd
Time to Develop a Remote Workforce Strategy Audio Slides
Thursday,
November 14th
Time to Develop a Remote Workforce Strategy Audio Slides
Thursday,
October 17th
Recent HR Changes Audio Slides
Thursday,
September 19th
Preparing for the end of the year Audio Slides
Thursday,
July 22nd
Safety is the Backbone of Every Business Audio Slides
Thursday,
July 25th
Working With Your Team (and Planning for the Future) Audio Slides
Thursday,
June 20th
The Power of Focus Audio Slides
Thursday,
May 16th
The Organized Executive Audio Slides
Thursday,
April 18th
Building a Healthy, “High Performance” Company Audio Slides
Friday,
March 21st
Mastering CEO Tools Audio Slides
Friday,
February 22nd
The Secrets of High Growth Companies: How Best-in-Breed Organizations Separate from the Pack Audio Slides
Thursday,
January 17th
It’s Always Time To Raise The Hiring Bar Audio Slides

Past Open Line Events – 2018

Date Description MP3 PDF
Thursday,
December 13th
Cluster Segmentation Audio Slides
Thursday,
October 18th
The Power of Focus Audio Slides
Thursday,
September 20th
The Organizational Tune-Up Audio Slides
Thursday,
August 23rd
Safety is the Backbone of Every Business Audio Slides
Thursday,
July 19th
Fine Tuning Manufacturing Flow Audio Slides
Thursday,
June 21st
LinkedIn 4.0 – Learn About Accelerated Connectivity Like Never Before Audio Slides
Thursday,
April 19th
Effective Leadership and Progressive Discipline – The Key to Managerial Success! Audio Slides
Thursday,
March 29th
Millennial Marketing: If Sales is a Dirty word, lets get them to Buy Audio Slides
Thursday,
February 22nd
Fumbling Strategic Acquisitions – The Do’s and Don’ts Audio Slides
Thursday,
January 18th
It’s Always Time To Raise The Hiring Bar Audio Slides

Past Open Line Events – 2017

Date Description MP3 PDF
Thursday,
December 14th
Staying Out Of The Quicksand When It Comes To Employment Law Issues Audio Slides
Thursday,
October 19th
Reorganization: A Strategic Advantage – Being Proactive, Not Reactive Audio Slides
Thursday,
September 21st
Revenue Planning in a Time of Uncertainty Audio Slides
Thursday,
August 24th
What is Captive Medical Insurance Audio Slides
Thursday,
June 22nd
Redesigning Performance Appraisal for Today’s Organizations Audio Slides
Thursday,
May 18th
Working With Your Team (and Planning for the Future) Audio Slides
Tuesday,
April 18th
What is Strategic Planning? A Panel Discussion Audio Slides
Tuesday,
March 21st
10 Considerations for Driving Exceptional Performance Through Your Sales Compensation Program Audio Slides
Thursday,
February 23rd
10 Considerations for Driving Exceptional Performance Through Your Sales Compensation Program Audio Slides
Friday,
February 3rd
Planning For The Next Recession NOW! – A Panel Discussion Audio Slides
Tuesday,
January 24th
Social Media for Recruiting Audio Slides

Past Open Line Events – 2016

Date Description MP3 PDF
Tuesday,
December 13th
The Millennial Challenge – Why they won’t buy what you’re selling Audio Slides
Tuesday,
November 15th
Silos: Breaking Them Down & Prevention Techniques Audio Slides
Tuesday,
October 18th
Cyber Security – A Panel Discussion with Top Experts Audio Slides
Tuesday,
September 13th
Global Strategic Planning Audio Slides
Tuesday Aug 23rd Where To Go Fishing For Candidates & What To Do When All Else Fails (3 Part Series) Audio Slides
Tuesday,
August 16th
Mobile Work Force Audio Slides
Tuesday Aug 23rd Where To Go Fishing For Candidates & What To Do When All Else Fails (3 Part Series) Audio Slides
Tuesday,
July 19th
Managing Your Hat Collection!
The Key to becoming a Successful Multi-Generational Family Business
Audio Slides
Tuesday,
June 21st
Where To Go Fishing For Candidates & What To Do When All Else Fails (3 Part Series) Audio Slides
Tuesday,
June 14th
Staying Out Of The Quicksand When It Comes To Employment Law Issues – A Panel Discussion Audio Slides
Tuesday,
May 17th
A Fresh Perspective on Doing Business in China – An Exporting Opportunity Audio Slides
Tuesday,
April 19th
The Decision Making Process: Finding Your Sweet Spot Audio Slides
Thursday,
March 24th
The Secret Sauce: A Recipe for Growth Audio Slides
Thursday,
February 18th
Finding Top Talent in a Tight Market Audio Slides
Monday,
January 18th
Building and Retaining Your All Star Team:
5 Do’s and Don’ts
Audio Slides

Past Open Line Events – 2015

Date Description MP3 PDF
Thursday,
December 10th
Millennials: How to Attract, Retain and Manage – A Panel Discussion Audio Slides
Thursday,
November 19th
How to Create an Ownership Culture Audio Slides
Thursday,
October 22nd
The Mobile Workforce – The Office of Tomorrow Today – How to Manage and Lead Audio Slides
Tuesday,
September 22nd
Creating a Legacy Family Business Audio Slides
Tuesday,
August 18th
Attracting, Motivating and Retaining Top Performers Audio Slides
Tuesday,
July 21st
Pre- Sale Planning –Maximize the Market Value of your Company Audio Slides
Tuesday,
June 16th
What It Takes To Be An Employer of Choice Domestically and Globally Audio Slides
Tuesday,
May 19th
How Employers Create Successful Incentives Audio Slides
Tuesday,
April 21st
5 Steps to Hiring Abroad – Global Strategic Thinking Audio Slides
Tuesday,
March 24th
Preparing Your Thought For The Day Audio Slides
Thursday,
February 19th
10 Steps For Increasing Revenues For Your Company Audio Slides
Friday,
January 23rd
Urgent Issue – Advanced Candidate Sourcing
This is a new date for the Event.
Audio Slides

Past Open Line Events – 2014

Date Description MP3 PDF
Friday,
December 5th
How to Take Your Company’s Attitude to the Next Level Audio Slides
Tuesday,
November 11th
Game Changing Advisory Boards Audio Slides
Thursday,
October 23rd
Greater Tax Savings using Cash Balance Plans Audio Slides
Tuesday,
September 16th
Small Data, Big Data, and Right Data – Take Advantage of Your Data! Audio Slides
Thursday,
August 21st
Strategic Planning for the Rest of Us Audio Slides
Tuesday,
July 22nd
Leadership for Today’s Environment Audio Slides
Tuesday,
June 17th
Global Strategic Planning – What Are The 10 Top Considerations? Audio Slides
Tuesday,
May 20th
IT Will Make Money For Your Organization Audio Slides
Thursday,
April 24th
Operational Productivity Improvement Audio Slides
Tuesday,
February 18th
3 Do’s and Dont’s For Leading and Managing Audio Slides

Past Open Line Events – 2013

Date Description MP3 PDF
Thursday,
December 5th
Business Communication in Today’s Environment Audio Slides
Tuesday,
October 22nd
How Stress Eats Your Profits Audio Slides
Tuesday,
September 10th
The Transaction of a Lifetime – Strategies for planning your sale or transfer Audio Slides
Monday,
August 12th
Re-encentivize Your Sales Team & Staff Audio Slides
Tuesday,
April 23rd
Does Your Hiring Kit Include Social Media? Audio Slides
Tuesday,
March 19th
Global Strategic Planning – What are the 10 Top Considerations? Audio Slides
Thursday,
February 21st
How Is Your Culture Eating Your Strategy? Audio Slides
Tuesday,
January 29th
Hiring is Step #1… Now, Up the Odds of Success – The Keys To Onboarding Audio Slides

Past Open Line Events – 2012

Date Description MP3 PDF
Tuesday,
December 18th
Selling Secrets – Connecting UVP With Style! Audio Slides
Tuesday,
November 13th
What Needs To Be Looked At To Drive Sales Up, Up, Up? Audio Slides
Tuesday,
October 16th
How To Invent & Execute Your Company’s Future For 2013 & Beyond Audio Slides
Wednesday,
September 19th
The Keys to Using Performance Incentives Audio Slides
Thursday,
August 23rd
How to Turn Fear and Stress into Strengths Audio Slides
Tuesday,
July 24th
Listening Is More Powerful Than Speaking: Turning Your Ears Into Powerful Tools To Impact The Actions Of Others Audio Slides
Monday,
June 18th
Advanced Sourcing – Getting Top Talent Through Social Network Recruiting Audio Slides
Tuesday,
May 22nd
Are Your Leads Falling Through the Cracks? Audio Slides
Tuesday,
April 10th
Technology Can Transform How You Do Business Audio Slides
Thusday,
March 22nd
Customer Relationship Management
Everything Is Accomplished Through Relationships
Audio Slides
Tuesday,
February 14th
Are You Getting What You Expect From Your Staff? Audio Slides
Thursday,
January 12th
7 Imperatives for a 21st Century Leader Audio Slides

Past Open Line Events – 2011

Date Description MP3 PDF
Tuesday,
December 6th
How to Identify Embellishments During An Interview Audio Slides
Tuesday,
November 8th
What Does Your Customer Need Vs What Your Sales Team Wants Audio Slides
Thursday,
September 29th
12 Differentiating Strategies for Creating More Value for Customers Audio Slides
Tuesday,
August 23rd
Building A Sales and Marketing Plan That’s Implementable and Within Budget Audio Slides
Thursday,
July 7th
The Keys To Using Performance Incentives Audio Slides
Thursday,
June 23rd
5 Key Sales Management Tips Audio Slides
Thursday,
May 26th
Operational Excellence from Service to Delivery Audio Slides
Tuesday,
April 26th
Leveraging The Value of Your Association Through Effective Strategy Audio Slides
Thursday,
April 21st
Fine Tuning Your Hiring Using Social Media Audio Slides
Thursday,
March 24th
Leadership: How to Listen to Your Inner Compass Audio Slides
Friday,
February 18th
Tips for Staying Ahead of the Recovery Audio Slides
Thursday,
January 20th
2011 and Beyond with Futurist, David Houle – Author of The Shift Age Audio Slides

Past Open Line Events – 2010

Date Description MP3 PDF
Monday,
November 15th
Tips For 2011 – Business Planning – How To Make It The Best Year Ever! Audio Slides
Tuesday,
October 12th
How to Turn Fear and Stress into Strengths Audio Slides
Thursday,
September 23rd
Running Lean with your ‘A’ players? Audio Slides
Tuesday,
August 24th
Using Performance Incentives In An Era of Uncertainty Audio Slides
Tuesday,
July 27th
Increase Your Bottom Line Through Collaborative Team Work – Tips and Best Practices Audio Slides
Tuesday,
June 22nd
3 Dangerous Trends Handcuffing Your Revenue Audio Slides
Tuesday,
April 13th
It’s Time To Bring Laughter Back Into The Work Place! Audio Slides
Tuesday,
March 9th
Interviewing 3.0 Part 2 Audio Slides
Tuesday,
February 16th
Now is the Time to Beef up Your Sales Force! Audio Slides
Thursday,
January 7th
Interviewing Techniques 3.0 Audio Slides

Past Open Line Events – 2009

Date Description MP3 PDF
Thursday,
December 10th
Market Planning – Stay Ahead or Be Left Behind Audio Slides
Tuesday,
November 10th
How To Get Your Accounting Department To Look Forward! Audio Slides
Thursday,
September 17th
Associations and Social Networking Audio Slides
Monday,
September 14th
Social Networking & Its Role in Business Audio Slides
Thursday,
July 16th
Selling In Today's Environment Audio Slides
Tuesday,
June 23rd
Courage in the Face of Danger Audio Slides
Thursday,
June 7th
Do you know if your customers are about to walk? Audio Slides