Entries by Dana and Ellen Borowka

Effective Leadership and Progressive Discipline

By Dan Hamon Workshop is available for this topic: This program can be given live or remote in either Spanish or English. To listen to and see slides on an Open Line web conference on this topic with Dan Hamon as the guest speaker, please go here: Audio: http://www.lighthouseconsulting.com/openline/041918/OpenLine041918.mp3 Slides: http://www.lighthouseconsulting.com/openline/041918/OpenLine041918.pdf eter Drucker, the noted […]

Keep What You’ve Got: Attracting and Retaining Top Talent

By Dana Borowka, MA – Excerpt from the book, Cracking the Business Code During the next ten, twenty, and thirty years, finding qualified sales and customer service people is going to get more difficult, thanks to a shrinking workforce and a maturing population. Therefore, retention of your top people is more important than ever. Attracting […]

Stop Trying to Shortcut the Hiring Process

By Dana Borowka If they hadn’t gone on a “shortcut,” the world probably wouldn’t know who the Donner party is today. There is a lesson in this infamous tragedy for all hiring managers. For the wagons of the Donner party, a group of 81 westward-bound pioneers who were stopped by a blizzard at the gateway […]